Responsible Gaming

Gamble for entertainment

Gambling can be enjoyable when it is approached as a leisure activity and kept within clear personal limits. There is no guaranteed way to win, and every wager carries a risk of loss. Outcomes are determined by chance or by the rules of the relevant game, so past results do not predict future results. A winning streak does not make a future win more likely, and a loss cannot be recovered by placing another bet.

Before you play, decide how much time and money you are comfortable spending. Consider this amount an entertainment expense, similar to spending on a meal, a film or another recreational activity. Once your limit has been reached, stop playing. Do not increase your budget because you are bored, frustrated or trying to recover money already lost.

• Only gamble with money that you can afford to lose after essential living costs have been covered.
• Set a spending limit before you begin and keep to it.
• Set a time limit and take regular breaks away from the screen.
• Keep gambling separate from money needed for rent, bills, food, savings or debt repayments.
• Avoid gambling when you are upset, stressed, tired or under the influence of alcohol or other substances.
• Do not borrow money, use credit or sell possessions to fund gambling.
• Never chase losses by increasing your bets or playing for longer.
• Balance gambling with work, family, social activities, exercise and other interests.

It can also help to keep a simple record of deposits, withdrawals, wagers, wins and losses. Reviewing your activity can give you a clearer view of the time and money involved. If the result is different from what you expected, consider reducing your limits or taking a complete break.

Recognising when gambling may be a problem

Problem gambling can affect anyone. It is not determined by how much a person wins or loses, and it may develop gradually. Early recognition can make it easier to take action. You may wish to pause and review your gambling if you notice changes in your mood, finances, relationships or daily responsibilities.

• Spending more time or money gambling than you intended.
• Thinking about gambling frequently or feeling restless when you are not playing.
• Trying to win back losses, or believing that a big win will solve financial problems.
• Increasing bet amounts to experience the same excitement.
• Hiding, minimising or being dishonest about gambling activity.
• Borrowing money, missing payments or using essential funds to gamble.
• Gambling to escape stress, loneliness, sadness, anger or other difficult feelings.
• Losing interest in family, friends, work, study or other activities.
• Feeling guilt, anxiety, irritability or low mood after gambling.
• Attempting to stop or cut down without being able to do so.

One warning sign can be enough to justify taking a break and reviewing your habits. You do not need to wait for gambling to cause a serious financial or personal problem before seeking help. Speaking with someone you trust, such as a family member, friend, counsellor or health professional, can provide support and perspective.

Protecting your finances

Gambling should never take priority over essential expenses. Consider using a separate account for entertainment spending and keeping funds for bills, savings and everyday needs elsewhere. Avoid carrying out gambling transactions when you are under pressure or making decisions quickly. If gambling is affecting your finances, contact your bank or a qualified financial counsellor and consider asking a trusted person to help you manage access to money.

Tools to help you stay in control

Spinbond Casino encourages players to use available account and gambling management features. Depending on the service and the options available to you, these may include deposit limits, wagering or spending limits, session reminders, activity statements, cooling-off periods and account restrictions. These tools are designed to support informed decisions, but they work best when selected before gambling begins.

1. Review your account activity and consider how much time and money you have spent.
2. Choose a daily, weekly or other suitable limit that fits your entertainment budget.
3. Use reminders to help you monitor the length of your session.
4. Take a cooling-off period if you feel distracted, emotional or unable to follow your plan.
5. Request a longer break or account closure if you need more distance from gambling.
6. Do not create another account or use another person’s account to avoid a restriction.
7. Keep your login details private and do not allow anyone else to gamble through your account.

Limits should be realistic and should not be treated as a target to reach. If a limit feels difficult to maintain, reduce it or stop gambling altogether. Account controls may not remove every risk, so you should also use practical measures such as leaving the website, removing saved payment methods where appropriate and filling your time with other activities.

Taking a break or closing your account

If you would like to stop gambling, request a temporary break or account closure through the available account support process. Clearly state whether you want a short break, an extended restriction or permanent closure. During a break, do not attempt to return through a different account. If you are concerned that you may change your mind, ask a trusted person to support your decision and consider seeking professional advice.

Support and help

If gambling is causing distress, debt, conflict or difficulty at home, help is available. You can speak confidentially with a qualified counsellor, psychologist, doctor or financial counsellor. Australian players can also seek information and support through recognised gambling-help services and state or territory support providers. These services can explain available options, help you make a plan and support people affected by someone else’s gambling.

You may find it easier to ask for help if you prepare a few details beforehand, such as how often you gamble, how much you spend, whether you have borrowed money and what you would like to change. You do not need to have all the answers, and you do not need to wait until the situation becomes severe.

If gambling is connected with thoughts of self-harm, immediate danger or a serious mental health crisis, stop gambling and seek urgent assistance through appropriate emergency or crisis services in Australia. Your safety comes first. If you are supporting a friend or family member, listen without judgement, encourage professional help and avoid taking on financial responsibilities that you cannot manage.

Our commitment

Spinbond Casino aims to provide clear responsible gaming information and support players who want to manage or stop their gambling. We may apply account checks, restrictions or other measures where required by applicable rules and our operational processes. Responsible gaming is a shared responsibility: use the tools available, keep your limits in mind and ask for support as soon as gambling no longer feels enjoyable or manageable.